Privacy Policy
Effective Date: December 18, 2024
Welcome to Greenwood Cleaning Systems. Your privacy is important to us, and we’re committed to safeguarding your personal information. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We collect information in a few key ways to provide better service and improve your experience. Here’s what we might collect:
A. Information You Provide
- Personal Information: Name, email address, phone number, and shipping/billing addresses (when you fill out a form, request a quote, or place an order).
- Account Information: If you create an account, we may collect a username, password, and other details to manage your access.
- Payment Details: If you make a purchase, payment information is collected securely by our third-party payment provider (we do not store payment details).
B. Information We Automatically Collect
- Usage Data: When you visit our site, we may collect info like IP address, browser type, pages visited, and actions taken on the site.
- Cookies: We use cookies to remember your preferences, analyze website traffic, and enhance your experience. You can adjust cookie settings in your browser.
C. Information from Third Parties
- We may receive information from payment processors, social media platforms, or advertising partners when you engage with us through their services.
2. How We Use Your Information
We use the information we collect for specific, beneficial purposes, including but not limited to:
- Processing Orders: To fulfill orders, send updates, and manage payments.
- Customer Support: To respond to inquiries, provide assistance, and improve customer service.
- Marketing & Promotions: To send you product updates, special offers, and promotions (you can opt-out anytime).
- Site Improvements: To analyze site traffic, improve our offerings, and personalize your experience.
- Legal Compliance: To comply with legal obligations, prevent fraud, and protect against unauthorized activity.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners to ensure smooth service:
- Service Providers: Payment processors, shipping companies, and email marketing services.
- Legal Authorities: If required by law or in response to valid legal processes (like subpoenas).
- Business Transfers: If we ever merge, sell, or reorganize our company, your information may be part of the transfer.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. Here’s the breakdown:
- Essential Cookies: Required for site functionality (like remembering your cart).
- Analytics Cookies: Track site usage and visitor behavior to improve performance.
- Marketing Cookies: Help us deliver relevant ads based on your browsing habits.
You can control cookies via your browser settings. Disabling cookies may impact certain website features.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Correct inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from promotional emails at any time by clicking the "unsubscribe" link.
To exercise these rights, contact us using the information below. We’ll respond promptly.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you’d like your data removed, contact us, and we’ll review your request.
7. Data Security
We take security seriously and use industry-standard safeguards to protect your personal information. While no method of transmission is 100% secure, we implement encryption, firewalls, and access controls to reduce risk.
8. Third-Party Links
Our website may contain links to third-party websites. We’re not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you visit.
9. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “Effective Date” at the top of the page. Significant changes will be communicated via email or website notices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Greenwood Cleaning Systems Inc
📍 Address: 5880 Tremont Ave, Davenport, IA 52807, US
📧 Email: contact@greenwoodcs.com
📞 Phone: 563-391-8555
Our business hours are as follows:
- Monday - Friday: 7:00AM - 4:00PM
- Saturday - Sunday: Closed
If you’d like to get in touch with a specific team member, you can also contact them directly:
We’re happy to answer your questions or process any data requests you have.
