FAQ (Frequently Asked Questions)

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WHAT PRODUCTS CAN I ORDER FROM GREENWOOD CLEANING SYSTEMS?

Greenwood Cleaning Systems is a distributor of cleaning, janitorial and maintenance products. We offer a large variety of chemicals to suit any of the needs you may have including stain removal, general cleaning, gym/wood floor care and sealants, etc. We also offer equipment to keep your facility looking its best. From Floor scrubbers to general vacuums, we have the equipment to make your job easier and more efficient.

HOW DO I PLACE AN ORDER?

We accept phone-in orders (563)391-8555 or (888)214-5730, fax-in orders (563)391-8787, e-mail orders to contact@GreenwoodCS.com, or orders can be placed online at https://istore.greenwoodcs.com/ecommerce/index.html . You can also contact your sales representative directly. We also accept walk-in orders so feel free to come visit us at 5880 Tremont Avenue Davenport, Iowa- just off of 53rd Street.

DO YOU DELIVER?

Yes, we offer next day delivery to all Quad City businesses and weekly delivery to a large surrounding area. To check delivery days in your area visit us at http://greenwoodcs.com/delivery-schedule/.

CAN I PICK UP MY ORDER?

Yes, visit Greenwood Cleaning Systems at 5880 Tremont Avenue Davenport, Iowa (just off of 53rd Street) for same day pick up!

WHAT IS YOUR RETURN POLICY?

Returns are accepted within 30 days of delivery date. All returns must be in sellable condition and in their original packaging. Certain special order items may not be returnable. Please contact us prior for approval (563)391-8555.

DO YOU HAVE ANY RESTOCKING FEES?

There is no restocking fee on normal items. Restocking fees may apply in special order circumstances.

WHAT ABOUT DEFECTIVE MERCHANDISE?

At Greenwood Cleaning Systems we stand behind what we sell. We will gladly replace defective merchandise.

DO YOU HAVE A MINIMUM ORDER?

Not for most orders. There may be a minimum order required for certain special orders.

WHAT PAYMENT METHODS DO YOU ACCEPT?

Greenwood Cleaning Systems accepts ACH, Check, Visa, MasterCard, American Express and Discover. You can pay over the phone by calling (563)391-8555 or visit us online at https://istore.greenwoodcs.com/ecommerce/index.html to pay your invoices.

HOW DO I RECEIVE MY INVOICES?

Your invoices can be emailed, faxed, or mailed via the US Postal service. Discuss which method is best for you with your Greenwood Cleaning Systems sales representative.

DO YOU OFFER ANY REPAIR OR MAINTENANCE PROGRAM?

YES! At Greenwood Cleaning Systems we are proud to give you the very best equipment repair and maintenance at incredibly reasonable rates. Call (563) 391-8555 and ask for Joe in the parts department.

DO YOU OFFER CLEANING SERVICES?

No, we sell all the cleaning and janitorial supplies without the service but there are several people/companies that we work closely with that we would be happy to suggest to you if needed.

Didn't see your questions answered here? Call (563)391-8555